Skip All Navigation

case study icon

Case Study - Mr. Richard Kaye

Today Ruby is stopping by to visit with Mr. Kaye and his latest caregiver, Beverly. Bev has been on the job for 3 months and is doing well. When Ruby gets to the house Mr. Kaye is taking a nap so she sits down to review Mr. Kaye’s plan with Bev. At one point in the conversation Bev makes a remark that raises a concern for Ruby:

Text of Video
Audio Help

What should Ruby do if Bev refuses to report the incident?

Since Ruby didn’t witness the interaction, all she can do is encourage Bev to make a report. She should try to be more persuasive.

Ruby should wait a few days to give Bev a chance to report, but if she doesn’t, Ruby should make the report herself.

If Bev won’t file a report, Ruby should do it immediately.


< Back      Next >