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Roles and Responsibilities, cont'd

As a case manager, you play a key role in assuring that the HCBS waiver works to meet participant needs and improve outcomes. After all, you understand better than most how quality services and supports protect vulnerable individuals. But others are involved in this process as well. In fact, the HCBS waiver quality cycle has multiple partners with multiple roles.

roles graphic

The quality cycle begins with the federal role and the responsibilities of CMS.

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